IS SHIPPING FREE?
Yes, we offer free shipping on all orders to Australia and New Zealand
HOW LONG WILL MY ORDER TAKE TO DISPATCH?
We just need no longer than 1 to 2 business days to deal with your order.
Cut off time at 1PM
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Usually it takes 8~12 business days to arrive after being dispatched.
CAN I TRACK MY ORDER?
After your parcel is shipped, you will receive an email with the courier’s details and your consignment number, this can be used to track your order. You can also track your order here
CAN I CHANGE MY ADDRESS?
Please contact us ( firstname.lastname@example.org) before your item has been dispatched.
CAN I GET DELIVERY TO COUNTRIES OUTSIDE OF AUSTRALIA?
Yes, we ship also to New Zealand for Free .
WHERE DO YOU SHIP FROM?
We are glad that we can offer good price and service to our customers. That’s why we offer shipping from our warehouses in Belgium, United Kingdom and Hong Kong. Depending on available stock.
Please also note that tracking numbers are not live trackers and updates can sometimes be delayed.
Please understand that sometimes delivery time may be delayed due to uncontrollable events.
We are not responsible for any fees that may be charged by customs. When the customer purchases a product, they automatically agree to accept and pay for all customs fees.
For further assistance please email our customer service department at email@example.com